Refund policy
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase for any reason within 60 days of receiving your order, contact us and we will issue a full refund — no questions asked.
How to Request a Return Contact us at contact@beleneorganics.shop with your order number. We will send you return instructions.
Condition of Returns Items must be returned in their original packaging. Personal care products that have been opened may not be eligible for return unless defective.
Refund Processing Once your return is received and approved, your refund will be processed to your original payment method within 10 business days.
Damaged or Wrong Items If you received a damaged or incorrect item, contact us immediately at contact@beleneorganics.shop and we will resolve it.
Contact contact@beleneorganics.shop